When this customer sent Livingston a standard RFP, Walton submitted three solutions at three price points instead of one. The customer wanted Walton to explain the offers, so they asked for a meeting (no competitors ever got a meeting). During that two-hour discussion, they finalized the proposal and two weeks later, Livingston officially won the business.
"When you give customers options, you move to the same side of the negotiation table - - they stop viewing you as an adversary and see you as a partner," notes Walton.
You, too, can make negotiation significantly more collaborative by moving everyone involved to the same side of the table through a concept called Multiple Equal Offers (MEOs). Request an article to be sent to your email right now to find out more.